Common Errors In AMEX Gift Cards

The American Express Card is an electronic payment card branded by the publicly traded financial services company American Express (AXP). The company issues and processes prepaid, charge and credit cards.

Gift cards are another type of card they issue, and the flexibility of this card is not limited by a specific store, you can freely use it in different stores or online. Some people will also choose to exchange it for cash.

Forms of AMEX Gift Cards

There are two types of gift cards: physical cards and E-code cards

Physical Cards: It comes in the form of plastic cards, and you can buy them from Walmart or target stores

E-code Cards: It’s usually a string of code, or a picture sent to your email. You can buy them from third party websites.

All need to know before redeeming my AMEX Gift Card

Types: When you decide to redeem an AMEX gift card, you need to pay attention to whether the gift card in your hand is an E-code card or a physical card. Usually, in the market, the exchange rate of the physical card will be higher than that of the code card.

Denomination: The current Amex exchange rate in CardAurora is a stepped one. For example, The exchange rate for $50-$99 is 601/$. The exchange rate between $100 and $299 is 816/$. The exchange rate for $500 is 823/$. If you think this is too complicated, you can use Cardaurora’s “calculate” function so that you can calculate the value of the gift card more quickly.

Requirement: When redeeming AMEX gift cards, both sides of the card are required. On the front is the card number and date of the gift card, and on the back is the CVV, which is required during the redemption process.

What Error Messages Can You Get When Redeeming American Express Gift Cards?

Here we can see that at the top it says “System has experienced and unknown error”.

The first thing you should do when this happens is check that the card information you entered is correct. If correct, then the card is probably an inactive card. If something doesn’t be activated, don’t worry, you can go back to the supermarket and ask them to activate your card properly. On the back of the card will be their official website.

If you have any questions, you can also contact our app online customer service, or WhatsApp (+86 171 8342 2042).